An independent analysis of Minnesota's troubled online insurance marketplace finds numerous problems that could take years to fix.
More from MPR News:
MNsure's management structure is "non-existent" according to Optum, a subsidiary of Minnetonka-based UnitedHealth Group, which recently performed a week-long analysis of the more than $100 million website.
MNsure executives have been making decisions in a "crisis mode," the report states.
MNsure's board members called for the end-to-end review after the website continued to experience major technological issues three months after it launched.