Management, technology failures, miscommunication plagued MNsure

Health Catharine Richert , Elizabeth Stawicki · ·
Becky Fink, a MNsure navigator, helps Mic-Ryan Freeman, 22, fill out a paper MNsure application for health insurance Monday, Feb. 10, 2014 at Nucleus Clinic in Coon Rapids. While the MNsure website continues to have problems, Fink encourages people to use the paper application, which Fink then faxes to MNsure for them.