The recall of millions of possibly defective Toyotas is focusing renewed attention both on safety and on the consumer blowback from recalls. Toyota is certainly not the first car company to have been perceived as mishandling a safety alert or recall. From baby cribs to beef, lead toys to Tylenol, history shows there are smart, and not so smart ways of handling recalls.
Recall Blunders Have Rich History
News & Features Dustin Dwyer · Michigan Radio ·