Jessie Frank was a distraught mother who was going to be late picking up her daughter at camp. She was on stand-by in Washington, D.C. for an over-booked Delta Flight to Atlanta. A man offered her his seat, and it turns out it was Delta CEO Richard Anderson. His kindness helped the mom and earned some good PR for the company.
Delta CEO Helps Worried Mom Make Her Flight
News & Features National Public Radio · NPR ·