Future Tense with Jon Gordon

Google logo is photographed on a camera phone
Internet search tool Google continues to score high with its users.
Photo Illustration by Jeff J Mitchell/Getty Images

Google scores high in customer satisfaction.

In the annual University of Michigan American Customer Satisfaction Index, Google scored 87 out of 100, besting fellow Internet search engines Yahoo, MSN, and ask.com. Google's score was 8 points higher than its score on last year's survey.

Future Tense's Jon Gordon talked with Larry Freed of the consulting company ForeSee Results, who helped conduct the survey.

Create a More Connected Minnesota

MPR News is your trusted resource for the news you need. With your support, MPR News brings accessible, courageous journalism and authentic conversation to everyone - free of paywalls and barriers. Your gift makes a difference.