Cell phone giants to halt 'cramming' charges

AT&T Mobility, Sprint and T-Mobile have agreed to stop billing their customers for text message charges they didn't know they were racking up.

Attorneys general around the county are calling the development a major breakthrough that will save Americans hundreds of millions of dollars in what are called "cramming" charges.

The unwanted purchases were for things like screen-savers and ringtones that appear out of nowhere on phone bills.

"The cost of these unwanted services are usually in the neighborhood of ten bucks a month and many people don't detect them," said Minnesota Attorney General Lori Swanson. "One study by the Federal Communications Commission said only one in 20 consumers who have a crammed charge on their phone bill even detect it."

Swanson said Minnesotans should carefully review cell phone bills for unsolicited added services and report cramming incidents to her office.

Volume Button
Volume
Now Listening To Livestream
MPR News logo
On Air
Hidden Brain with Shankar Vedantam