Tornadoes touch down in Marion, Plainview

MPR News helps you turn down the noise and build shared understanding. Turn up your support for this public resource and keep trusted journalism accessible to all. 

Turn Up Your Support

A day after United Airlines faced a backlash over a dog's death in an overhead luggage compartment, the company is dealing with another canine-related mistake after a German shepherd meant for Kansas was instead flown to Japan.


In the latest incident, Kara Swindle, who flew with her children from Oregon to Kansas City on Tuesday, went to a cargo facility to pick up their 10-year-old German shepherd Irgo, but found a Great Dane instead, according to 

. The Swindles are in the process of moving from Oregon to Wichita, Kan.


That was the dog that was supposed to go to Japan. 

"An error occurred during connections in Denver for two pets sent to the wrong destinations," a United spokesperson said in a statement to the TV station. "We have notified our customers that their pets have arrived safely and will arrange to return the pets to them as soon as possible. We apologize for this mistake and are following up with the vendor kennel where they were kept overnight to understand what happened."

 that Irgo had no food or water on the more than 16-hour flight and now has an ear infection. She said the dog hasn't had medication in three days.


But Irgo was looked at by a veterinarian in Japan and deemed well enough to travel home, KCTV says. The dog is scheduled to arrive in Wichita by Thursday night, though Swindle told the station she worried "if he's going to be able to sustain this flight, because he is a 10-year-old dog." 

"I'm hoping that from now on they take better care of animals," Swindle told CNN. "They kind of treat them like they are luggage. I'm hoping they can put something into policy so that this will never happen again."

It was only a day earlier that dog lovers expressed outrage when a 10-month-old French bulldog died on a Houston to New York flight. A United flight attendant reportedly insisted the dog's carrier be placed in an overhead luggage bin despite the owners following the proper procedures for bringing an animal into the plane's cabin. 

 United "has endured a string of recent public relations nightmares, from a passenger 

 to another case of a dog dying after a United domestic flight one year ago — 

Business and Economic News

The 10-year-old dog was supposed to go to Kansas, but ended up on a trans-Pacific flight instead. It happened just one day after a dog died in an overhead luggage bin on a United flight.

Not in Kansas anymore: United Airlines mix-up sends German shepherd to Japan

Go Deeper.

Like this?

News you can use in your inbox