Assessing the usefulness of MNsure's new shopping tool

MNsure call center
Rocky Haney, a call center specialist, worked in his cubicle at the MNsure call center, Wednesday, Oct. 28, 2015, in St. Paul.
Jim Mone | AP

Open enrollment for individual health insurance plans got underway over the weekend and so far MNsure reports that its computer systems and call center are operating that way they are supposed to.

Earlier this week the site got an important addition — a comparison shopping tool designed to help people make the best decision about what plan best suits them.

MPR's Cathy Wurzer spoke with Minnesota Public Radio health reporter Mark Zdechlik about the new feature.

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