New year brings more canceled flights for air travelers

Travelers pass through airport security
Clear panels to help prevent the spread of the coronavirus keep travelers separated as they make their way through the line to clear security at Love Field in Dallas on Friday.
LM Otero | AP

Updated: 3:15 p.m.

The new year is bringing more of the same old misery that air travelers in the United States have been enduring for more than a week.

For air travelers, the new year picked up where the old one left off – with lots of frustration.

By Saturday afternoon on the East Coast, more than 2,500 U.S. flights and about 4,300 worldwide had been canceled, according to tracking service FlightAware.

That is the highest single-day toll yet since just before Christmas, when airlines began blaming staffing shortages on increasing COVID-19 infections among crews. More than 12,000 U.S. flights have been canceled since Dec. 24.

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Minneapolis-St. Paul International Airport reported more than 60 canceled flights as of mid-afternoon Saturday.

Saturday’s disruptions weren’t just due to the virus, however. Wintry weather made Chicago the worst place in the country for travelers, with 800 flights scrubbed at O’Hare Airport and more than 250 at Midway Airport. Forecasts called for more than a half-foot of snow. Denver, Detroit and Newark, New Jersey, were hit with at least 100 cancellations each.

Southwest Airlines suspended operations at both Midway and O’Hare airports because of the grim forecast, according to an airline spokeswoman. She said Southwest knows from years of operating at Midway that high winds and blowing snow make it hard to get planes back in the air quickly.

Southwest canceled more than 450 flights nationwide, or 13 percent of its schedule, by midmorning. American Airlines scrubbed more than 200 flights, and Delta Air Lines and United Airlines dropped more than 150 apiece.

SkyWest, a regional carrier that operates flights under the names American Eagle, Delta Connection and United Express, grounded more than 400 flights, one-fifth of its schedule.

Among international carriers, China Eastern scrubbed more than 500 flights, or about one-fourth of its total, and Air China canceled more than 200 flights, one-fifth of its schedule, according to FlightAware.

Sunday, when many travelers plan to return home from holiday trips, is shaping up to be difficult, too. More than 1,700 flights, including more than 900 in the U.S., were canceled by Saturday afternoon. 

Airlines say they are taking steps to reduce cancellations. United is offering to pay pilots triple or more of their usual wages for picking up open flights through mid-January. Southwest and others have also raised premium pay for some workers.

When winter weather hit the Pacific Northwest earlier this week, Alaska Airlines urged customers to delay any “non-essential” trips that were planned through this weekend. With full flights over the New Year's holiday, the airline said it wasn't sure it could rebook stranded passengers for at least three days.

Travelers who stuck to the roads instead of the skies faced challenges, too. Transportation officials from the Great Plains into the southern Great Lakes region warned motorists that a mix of rain and snow could make roads slippery and reduce visibility, leading to hazardous driving conditions.