Sonder hotel chain — with locations in Twin Cities — closes its doors

A hotel and rental apartment chain with locations in the Twin Cities said it’s closing immediately and liquidating the business.

Sonder said in a news release Monday that the closure stems from “severe financial constraints arising from, among other things, prolonged challenges in the integration of the company’s systems and booking arrangements with Marriott International.”

Marriott announced Sunday that it was terminating its partnership with Sonder “due to Sonder's default” — and removing Sonder properties from its booking platforms.

Officials with Sonder said that move left them no other option than closing the business.

“We are devastated to reach a point where a liquidation is the only viable path forward,” Janice Sears, interim chief executive officer of Sonder, said in a news release.

Marriott said its “immediate priority is supporting guests currently staying at Sonder properties and those with upcoming reservations.” It said it will contact people who booked Sonder stays on Marriott’s platforms, and “remains committed to minimizing disruption to guests’ travel plans.”

Marriott created a web page with more information for people who had booked stays at Sonder properties.

Sonder was founded in 2014 and operated properties in more than three dozen cities around the world, including hotel locations in Minneapolis’ North Loop and in downtown St. Paul.

The lights were on in the St. Paul Sonder on Tuesday morning, but no one was in the lobby. A “notice of closure” sign was taped to the front door later in the day, reading:

This Sonder Property is now closed. All operations have ceased as of November 10, 2025.

If you have an active reservation for this property, please contact Marriott Customer Care at 1-800-535-4028.

We sincerely apologize for the disruption and thank you for understanding.

— The Sonder Team

Sonder pitched itself as somewhere between a hotel and Airbnb, with properties “that inspire and delight, that fulfill needs without sacrificing style,” according to its website. The hotels offered an entirely digital check-in and self-service features, operated through Sonder’s app.

Sonder’s website said it had about 1,400 employees around the globe.

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