The Red Cross president and CEO told NBC News two weeks after the storm, "I think that we are near flawless so far in this operation." The truth, however, is different.
The pilot, 73-year-old Richard Schweitzer of Watersmeet, Michigan, was found dead at the scene. He was the only person on board the single engine Cessna.
The U.S. government's auto safety agency says mechanisms in defective air bags can rupture, causing metal fragments to fly out when the bags are deployed.
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