The global travel industry is feeling the effects of the spread of coronavirus as countries around the world and businesses ramp up efforts to contain it and protect their people. And, as travelers cancel or try to change their plans, airlines, hotels, and cruise companies are navigating the world of cancellations and flight change fees and toeing the line between their bottom line and customer service.
Kerri Miller talked with a business strategist about how the industry is dealing with the economic effects of outbreaks of COVID-19 cases and what this means more broadly for the global economy.
Brian Jacobsen is a strategist for Wells Fargo Asset Management.
To listen to the full conversation you can use the audio player above.
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