Big Books & Bold Ideas with Kerri Miller

The economic effects of coronavirus on the travel industry

Travelers wear protective masks
Travelers wear protective masks as they walk through Terminal 5 at O'Hare International Airport in Chicago on Sunday.
Nam Y. Huh | AP

The global travel industry is feeling the effects of the spread of coronavirus as countries around the world and businesses ramp up efforts to contain it and protect their people. And, as travelers cancel or try to change their plans, airlines, hotels, and cruise companies are navigating the world of cancellations and flight change fees and toeing the line between their bottom line and customer service.

Kerri Miller talked with a business strategist about how the industry is dealing with the economic effects of outbreaks of COVID-19 cases and what this means more broadly for the global economy.


To listen to the full conversation you can use the audio player above.

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