Will telemedicine be the new norm in Minnesota?

A computer screen shows two people video conferencing.
MPR News reporter Alisa Roth video conferences with Greater Minnesota Family Services CEO George Dubie. Many health care providers have had to switch to seeing their clients via video instead of in person amid the COVID-19 pandemic.
Alisa Roth | MPR News file

Since March, almost every nonemergency medical visit has been conducted through video chats or on the telephone to reduce the spread of the coronavirus. 

Telemedicine or telehealth is not new, but the pandemic has caused health care systems to rapidly pivot to online doctor’s visits. 

How is it going and is it here to stay?


  • Joel Beiswenger is the president and CEO of Tri-County Health Care in Wadena, Minn.

  • Dr. Joshua Stein is a child adolescent psychiatrist and the clinical director of the Prairie Care’s Brooklyn Park medical office.

  • Dr. Annie Ideker is a family medicine physician at the HealthPartners Clinic in Arden Hills, Minn., and helped train more than 2,000 clinicians on telemedicine.

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