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Constable Ken Lam confronted a man who stands accused of 

 shows Lam was able to arrest the man without firing a single shot.

The video is being shared around the world and Lam is being lauded as a hero. 

What can we learn about de-escalation from Lam's actions? And is he an example of ongoing change in police training? Or just the exception to the norm? 

 is an associate professor at Florida Gulf Coast University and a former police officer. 

 is director of research and development at Pro Training

 Use the audio player above to listen to the discussion. 

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When a Toronto mass murder suspect threatened a police officer with a gun, the officer holstered his own weapon and de-escalated the situation. What can we learn about police tactics from his example?

When a Toronto mass murder suspect threatened a police officer with a gun, the officer holstered his own weapon and de-escalated the situation. What can we learn about police tactics from his example? David Thomas is an associate professor at Florida Gulf Coast University and a former police officer. Yasmeen Krameddine is director of research and development at Pro Training

What can we learn about deescalation from Toronto officer?

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