Driver and Vehicle Services asks for public's help picking new hold music
Go Deeper.
Create an account or log in to save stories.
Like this?
Thanks for liking this story! We have added it to a list of your favorite stories.
The Minnesota Department of Public Safety’s Driver and Vehicle Services is soliciting public input on its new caller hold music.
Vehicle Services employs only 39 staffers to handle thousands of daily calls. The result is average caller hold times of between six and nine minutes.
The department launched a hotline at 469-397-3737 for callers to preview each of the potential four new hold tunes. Vehicle Services is gathering votes on its website through March.
The department will release the winning ditty in April.
Turn Up Your Support
MPR News helps you turn down the noise and build shared understanding. Turn up your support for this public resource and keep trusted journalism accessible to all.
