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Business and Economic News

Customer service work during the pandemic 

Customer service work during the pandemic 

Host Angela Davis talks about the uptick in grouchy and even abusive customers and what it’s like to work in customer service during the pandemic. 
by Angela Davis and Maja Beckstrom

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Truck driving has long been a man's world. Meet the women changing that

Truck driving has long been a man's world. Meet the women changing that

Demand for everything from iPads to cars has led to a skyrocketing demand for drivers to transport those goods. That’s opened up opportunities for women, who were disproportionately hit by layoffs during the pandemic.
by Stephan Bisaha

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Trailblazing tourist trip to orbit ends with splashdown

Trailblazing tourist trip to orbit ends with splashdown

Four space tourists safely ended their trailblazing trip to orbit Saturday with a splashdown in the Atlantic Ocean off the Florida coast. The all-amateur crew was the first to circle the world without a professional astronaut.
by The Associated Press

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How a summer of 'yes' is ending in a cloud of uncertainty for the economy

How a summer of 'yes' is ending in a cloud of uncertainty for the economy

As COVID cases increase, signs of economic slowdown are everywhere after huge increases in vacation bookings, traveling and dining out earlier this year. Southwest Airlines, Airbnb and restaurants are starting to see a pullback.
by Pallavi Gogoi

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A new housing regulator could make the American dream more accessible for millions

A new housing regulator could make the American dream more accessible for millions

While not a household name, the Federal Housing Finance Agency has enormous power because it controls Fannie Mae and Freddie Mac, the two entities at the heart of the mortgage market. They largely decide who can qualify for a home loan and at what cost.
by Chris Arnold

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The U.K. left the EU - and now it's inching away from the metric system, too

The U.K. left the EU - and now it's inching away from the metric system, too

Boris Johnson's government is eyeing a move to allow shop stalls and supermarkets to use only imperial units in all transactions, ditching a metric requirement from when the U.K. was in the EU.
by Scott Neuman

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Minnesota farmers tap technology to conserve water in drought

Minnesota farmers tap technology to conserve water in drought

It's been a tough year to be a Minnesota farmer trying to keep crops alive during the worst drought in decades. But many are using new tools and research to be smarter and more efficient about how much water they use, and when.
by Kirsti Marohn

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The 1st all-civilian crew is about to orbit the Earth

The 1st all-civilian crew is about to orbit the Earth

Marking the latest step in the commercialization of space, the SpaceX mission set to launch Wednesday will carry four civilians, including a billionaire CEO, a physician assistant and a geoscientist.
by Deepa Shivaram

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