The daily grind revisited
Go Deeper.
Create an account or log in to save stories.
Like this?
Thanks for liking this story! We have added it to a list of your favorite stories.
Starbuck's closed all of its stores yesterday afternoon to hold a giant training session to "refocus on the customer experience." CEO Howard Schultz is trying to get the coffee shop's vibe back. "This is about the love and the passion and the commitment that we all need to have to the customer," he said in a training video.
It should be quite a morning at Starbuck's, then.
So kindly report here how passionate you found the delivery of your joe today.
Turn Up Your Support
MPR News helps you turn down the noise and build shared understanding. Turn up your support for this public resource and keep trusted journalism accessible to all.
