In the foreclosure industry a practice known as "robo-signing" -- using fake signatures to speed the process -- led to a $25 billion settlement between five of the biggest banks and 40 states. The lawsuit claimed that these banks were engaging in unfair and abusive foreclosure practices.
Now, a new practice called "robo-testimony" is coming under fire. As credit card companies try to recoup unpaid bills, a New York Times report says "many of the lawsuits rely on erroneous documents, incomplete records and generic testimony from witnesses."
Consumer protection expert Peter Holland joins The Daily Circuit to discuss this practice and what's being done about it.
Your support matters.
You make MPR News possible. Individual donations are behind the clarity in coverage from our reporters across the state, stories that connect us, and conversations that provide perspectives. Help ensure MPR remains a resource that brings Minnesotans together.