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Demystifying NPR: Ombudsman sits down with host Tom Crann

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Elizabeth Jensen has been the public editor at NPR since 2015. She takes feedback from the audience and gives an independent analysis of NPR news coverage. Her columns and critiques have influenced policies and practices in the NPR newsroom.

"My job is not to defend the newsroom. But I do try to demystify them," Jensen said.

Crann and Jensen talked about NPR's policy on corrections, the demise of the All Things Considered letters segment, diversity at NPR, accusations of "fake news," and how to fact-check an interview in real time. 

She has written recently about NPR's interview with white supremacist Jason Kessler. And about how NPR covered allegations of harassment

You can contact Elizabeth Jensen using this form

 Use the audio player above to listen to Crann's entire interview with Elizabeth Jensen.