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Frontier Airlines drops its customer service line

Frontier Airlines drops its customer service line

The budget airline says customers will no longer be able to call a live agent by phone. Frontier is encouraging customers to instead reach out by text, social media and WhatsApp.
by Giulia Heyward

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Traveling for the holidays? 7 tips to help you keep your cool

Traveling for the holidays? 7 tips to help you keep your cool

There will probably be long lines, delays and overbooked flights, says aviation journalist Benét Wilson. So take steps to prepare for these situations and make the journey a little more pleasant.
by Marielle Segarra and Malaka Gharib

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A stray kitten took a trip through Minneapolis under a Metro Transit bus

A stray kitten took a trip through Minneapolis under a Metro Transit bus

On Friday a Metro Transit bus driver heard a faint meow coming from under his bus and so began the rescue of Turbo, a gray kitten that rode under the bus from Minneapolis to Brooklyn Center.
by Sam Stroozas

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U.S. fines airlines $7.5 million and they must refund customers for canceled flights

U.S. fines airlines $7.5 million and they must refund customers for canceled flights

Transportation Secretary Pete Buttigieg announced action against six airlines but only one is a U.S. carrier; the others are foreign. "It's too little and too late," one consumer advocate says.
by David Schaper

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More than 300 crashes reported on snowy Minnesota highways

More than 300 crashes reported on snowy Minnesota highways

The State Patrol reported more than 300 crashes on Minnesota highways in just five hours on Monday. While the snow was a headache for many, it also was a welcome sight for Minnesotans eager to get out skiing, snowboarding and snowmobiling.
by Andrew Krueger

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Investigation underway over midair crash at Dallas air show

Investigation underway over midair crash at Dallas air show

Authorities say six people were killed in a collision between two vintage military aircraft at a Dallas air show. The collision happened Saturday afternoon at the Commemorative Air Force Wings Over Dallas show at the Dallas Executive Airport.
by The Associated Press

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Rail union approves deal offering hope of avoiding strike

Rail union approves deal offering hope of avoiding strike

All 12 must approve contracts to prevent a strike, so businesses remain concerned. They have urged President Joe Biden and Congress to be ready to intervene if needed.
by The Associated Press

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